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Driving Strategic Customer Communications

Published on: July 23, 2020

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Driving Strategic Customer Communications

Hear how Everest and Erie Insurance leveraged the capabilities of Exstream 16, their CCM platform, to increase automation, bring enterprise-wide standards and efficiencies to the organization, improve engagement with customers, and incorporate digital communications to help customers stay informed as well as actively involved with the brand during this time.

View this webinar on customer communication management strategies to learn about:

  • Leveraging communications during times of crisis
  • Projects that increase organizational efficiencies and customer engagement
  • Utilizing CCM features and capabilities to thoughtfully grow your business

Register to watch

Featured Speakers

Sean Bebko

IT Director - Erie Insurance

Ram Veeramani

VP, Technology Services, Everest Insurance

Shane Oakley

Director of Customer Experience, OpenText

Raymond Rosa

CCM Director, ValueMomentum

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